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Tech Support Internal Request
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Email
This field is for validation purposes and should be left unchanged.
Department making request
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Digital Marketing
Leadership
Strategy/Sales
Web Design
Other
Your Name
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Client Name
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Client website URL
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Request details
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Prior communication with client to share?
Please paste in any prior emails between yourself and the client that provide context to the request.
Script/Code/File Upload
Placing code directly into tickets can cause issues or break necessary formatting. If you need to share code with us, please save it in a Word or txt file, and upload that file here.
Drop files here or
Select files
Accepted file types: doc, docx, txt, rtf, Max. file size: 128 MB.
Is request covered by services or warranty?
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Please indicate if the request is covered by the client's existing services or site warranty. If it is not covered, please indicate that it is billable to the client.
Who will communicate with the client?
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Should Tech Support communicate directly, or relay our status/completion to the requestor?
Tech Support should communicate directly with client
Requestor will communicate with client
Other
Client contact information
Please provide client names, emails, and/or phone numbers so Tech Support can reach out to them.